1. How do I check room availability and pricing?
You can view all available rooms and pricing directly on the site. For specific dates, please email or whatsapp us. Rates may vary by season, stay length, and room amenities.

2. What amenities are included?
Most rooms include Wi‑Fi, basic furnishings (bed, desk, storage), and access to shared facilities like kitchen, laundry, and lounge areas. Some rooms may include TVs, or air conditioning—please check the listing details.

3. What are check‑in and check‑out times?
Standard occupancy is after 3 PM for check‑in and before 11 AM for check‑out. Early arrival or late departures may be possible—just ask in advance.

4. Are utilities and cleaning included?
Utilities like water, and internet are included in the rent, while instead electricity is not, unless otherwise stated. Regular cleaning of shared areas is provided for a fee; you’re responsible for your room.

5. What’s the rental agreement?
We offer flexible agreements—short-term (from three months) and long-term. 

6. Is the neighborhood safe and walkable?
Yes. Our properties are in safe, well-lit areas. Nearby you’ll find public transit, grocery stores, cafés, and parks. Contact us for specifics about walking distances to local attractions.

7. Can I bring a pet, a kid or smoke inside?
Pets, children and smoking are not permitted inside.

8. What if I change my mind or want to extend my stay?

Unfortunately, we don't refund your bond once the contract has been started and the stay commenced. However, you can change your mind last minute before signing without fees involved. You can extend your stay depending on availability - keep in mind extensions mean starting a new contract in terms of the lenght. Few days extensions will be revised case by case. 

9. What is the check out process?

Checking out after your notice period ends is simple. You are expected to return the room in the same conditions you received it and the common areas tidy and free of your items or rubbish. Settlement of accounts happens after the last electricity bill of your stay arrives. Note your rent must be paid up before exiting.